NACCC began to collect statistics from accredited centres on a quarterly basis in 2014. This process was refined during the period 2014-2016. Information is collected using an online method which allows us to store and analyse information from the centres that submit their stats. We are able to provide information for the Ministry of Justice, Cafcass and media requests. This information is also used by centres to support their own funding bids.
Submission of quarterly statistics is an accreditation requirement and failure to submit will affect a centre’s re-accreditation.
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Annual statistics 2025-2026
There were 301 accredited centres as at 1 April 2026 providing family time services (2025=288, 2024=279, 2023=275, 2022=271, 2021=319, 2020=320, 2019=313, 2018= 329, 2017=343) as described below:
Supported services
These tend to be not-for-profit organisations, with a voluntary or paid co-ordinator, run with a volunteer team and provided in a community venue.
As at 1st April 2026 there were 102 services providing supported family time only (2025=115, 2024=119, 2023=129, 2022=136, 2021=150, 2020=160, 2019=171, 2018=191, 2017=205).
Supervised services provided in a venue
These will either be not-for-profit organisations or commercial ventures providing supervised services in their own venue.
As at 1st April 2026 there were 164 services providing either just supervised family time, or supervised and supported family time:
- 11 services providing supervised family time in a venue setting (2025=11, 2024=12, 2023=9, 2022=13, 2021=23, 2020=23, 2019=15, 2018=14, 2017=24).
- 153 services providing both supervised and supported family time in a venue setting (2025=140, 2024=128, 2023=125, 2022=117, 2021=145, 2020=137, 2019=127, 2018=124, 2017=114).
Supervised services provided in the community
During 2021-22 a new type of enhanced accreditation was introduced (Community Contact Service – CCS) for services providing supervised family time in the community. These will either be not-for-profit organisations or commercial ventures using local community venues or outdoor facilities to deliver their service. In some cases, residential properties might be used including family members’ homes, where this is safe and appropriate.
As at 1st April 2026 there were 35 services providing either just supervised family time, or supervised and supervised family time in the community:
- 3 CCS service providing supervised family time in the community (2025=1, 2024=3, 2023=3, 2022=2).
- 32 CCS services providing both supervised and supported family time in the community (2025=21, 2024=17, 2023=9, 2022=3).
Annual statistics 2009-2010 (ARCHIVE)
There were 301 centres providing family time services during the period as at 1 September 2010 with 234 providing supported family time only, 21 providing supervised family time only and 46 providing both supervised and supported family time. At this time the statistics were collected on an annual basis (rather than the quarterly basis that is the process today).