NACCC began to collect statistics from accredited centres on a quarterly basis in 2014.  This process was refined during the period 2014-2016.  Information is collected using an online method which allows us to store and analyse information from the centres that submit their stats.  We are able to provide information for the Ministry of Justice, Cafcass and media requests. This information is also used by centres to support their own funding bids.

Submission of quarterly statistics is an accreditation requirement and failure to submit will affect a centre’s re-accreditation.

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Annual statistics 2023-2024

There were 279 accredited centres as at 1 April 2024 providing direct contact services (2023=275, 2022=271, 2021=319, 2020=320, 2019=313, 2018= 329, 2017=343) as described below.

Supported contact only services

These tend to be not-for-profit organisations, with a voluntary or paid co-ordinator, run with a volunteer team and provided in a community venue.

As at 1st April 2024 there were 119 services providing supported contact only (2023=129, 2022=136, 2021=150, 2020=160, 2019=171, 2018=191, 2017=205).

Supervised services provided in a venue

These will either be not-for-profit organisations or commercial ventures providing supervised services in their own venue.

As at 1st April 2024 there were 140 services providing either just supervised contact, or supervised and supported contact:

  • 12 services providing supervised contact in a venue setting (2023=9, 2022=13, 2021=23, 2020=23, 2019=15, 2018=14, 2017=24).
  • 128 services providing both supervised and supported contact in a venue setting (2023=125, 2022=117, 2021=145, 2020=137, 2019=127, 2018=124, 2017=114).

Supervised services provided in the community

During 2021-22 a new type of enhanced accreditation was introduced (CCS) for services providing supervised contact in the community. These will either be not-for-profit organisations or commercial ventures using local community venues to deliver their service or in some cases, residential properties might be used including the homes where children live.

As at 1st April 2024 there were 20 services providing either just supervised contact, or supervised and supported contact in the community:

  • 3 CCS services providing supervised contact in the community (2023=3, 2022=2).
  • 17 CCS services providing both supervised and supported contact in the community (2023=9, 2022=3).

Annual statistics 2009-2010 (ARCHIVE)

There were 301 centres providing contact services during the period as at 1 September 2010 with 234 providing supported contact only, 21 providing supervised contact only and 46 providing both supervised and supported contact. At this time the statistics were collected on an annual basis (rather than the quarterly basis that is the process today).  

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