22 May 2020
Can a contact centre refuse to take a referral?
Yes, Child contact centres although accredited by the NACCC and running to our national standards are autonomous and it is […]
22 May 2020
What is a self-referral?
A self-referral is where you as parents each complete an application form to request that contact be set up at […]
22 May 2020
Is there anything I need to do?
Depending on your situation this process will vary but generally you will need to do the following in order to […]
22 May 2020
How do I know that the centres are safe and run to certain standards?
The people who run child contact centres do this because the safety of children and families are important to them. […]
22 May 2020
Do I have to meet my ex-partner?
Child contact centres will have measures in place for parents who do not want to meet their ex partner, this […]
22 May 2020
Who pays for child contact centres and services?
This will depend on your current circumstances. In some cases the person that referred you to a centre will pay […]
22 May 2020
Do the contact centres have any rules?
Yes, supported and supervised contact centres accredited by NACCC will have a set of rules. The rules will be explained […]
22 May 2020
Does the centre make any reports on us?
If you are having supervised contact the staff will write a summary of what happened at the session. You might […]
22 May 2020
How much does it cost to go to a contact centre?
Your local centre may have published the costs of contact on our ‘Find a centre’ service. Do search to see […]
22 May 2020
What is the difference between supported contact and supervised contact?
Supported contact will not be suitable for any situation involving risk to children or adults; supported contact centres do not […]
22 May 2020
What is a child contact centre?
A child contact centre is a safe, friendly and neutral place where children of separated families can spend time with […]
22 May 2020
Where is my nearest contact centre?
Click to find details of your local centre. You can tick which contact service you require and then enter your […]
