22 May 2020
Can I take gifts, food, etc, to contact sessions to give to my child?
Once your referral has been accepted by the centre, both parties will be invited to a pre-visit. This is where […]
22 May 2020
Can my new partner come into contact sessions with me?
Seeing your child at a contact centre is a very emotionally provocative event for you and your child. Initially, it […]
22 May 2020
I’m not confident with feeding and nappies – will someone help me?
At a supervised centre, it might be possible for a staff member to help you, or even to role model […]
22 May 2020
Can I take photos at the contact centre?
Once your referral has been accepted by the centre, both parties will be invited to a pre-visit. This is where […]
22 May 2020
How do I make a complaint?
NACCC are a membership organisation, and the centres we accredit are run independently of NACCC and therefore have their own […]
22 May 2020
Will my ex be present when I’m seeing my children?
Whilst you are in contact with your child it would not be usual for the other parent to be present. […]
22 May 2020
In supervised contact, who do the contact reports go to?
In supervised contact, observation reports are written following each session. These are intended to be a summary of the session […]
22 May 2020
How long will we need to use a child contact centre for?
Child contact centres should (almost) always be thought of as ‘short term stepping stones’. In most cases a centre would […]
22 May 2020
Can my parent (my child’s grandparent) come to contact sessions with me?
In most cases your family will not have seen your children for even longer than you and they too will […]
22 May 2020
I don’t want to see my ex at the centre – how would this work?
Not wanting to see or speak to the other parent of your children is quite normal when families start to […]
22 May 2020
What happens if I can’t make my appointment at the centre?
Ideally, you will always do all you can to make sure you follow the arrangements that you have in place. […]
22 May 2020
How are visits arranged?
Depending on your situation this process will vary but generally you will need to do the following in order to […]
