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      • Sam’s story about supervised contact
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      • Alex’s story about supervised contact
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About my centre

22 May 2020

My ex-partner wants to bring their new partner along to the contact centre – is this allowed? My child is not ready to be introduced to this person just yet.

If you are worried about your child being introduced to new people, speak to the centre as soon as possible. […]

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22 May 2020

The centre have said that we are ready to move onto ‘family time in the community’ – how can I trust that this will work out?

Moving on is often the hardest part. It is easy to feel safe at the centre, particularly once you have […]

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22 May 2020

I am currently using a NACCC accredited centre and the centre have asked about a review – what does this mean?

Child contact centres are short term stepping-stones and they will be keen for your family to move on to more […]

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22 May 2020

My ex-partner is not experienced at dealing with children so I am worried about how they will cope with my child if I am not there. Will someone be able to help?

If you are worried about the parenting skills of the other parent, this is something that you should discuss with […]

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22 May 2020

Can my child bring a toy from home to the family time session?

Ordinarily, it would be OK for your child to take toys of other comforters to child contact centres. It can […]

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22 May 2020

If my child is really upset during family time will they be forced to carry on with the session?

If your child is really upset in a family time session the person they are spending time with will be […]

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22 May 2020

I have my pre-visit appointment – what should I expect?

The pre-visit meeting is a chance to relay all your concerns to the centre and for them to ensure that […]

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22 May 2020

I have my pre-visit appointment – how can I prepare my child for this?

Preparing children for the use of child contact centres is key to the service going well. Children will be experiencing […]

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22 May 2020

How can I prepare my child for their first contact centre visit?

Preparing children for the use of child contact centres is key to the service going well. Children will be experiencing […]

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22 May 2020

My child does not know this family member – how can I explain the concept of meeting this person to my child?

When talking to children about family members they do not know but will soon meet it is important to present […]

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22 May 2020

In supervised family time, who do the reports go to?

In supervised family time, observation reports are written following each session. These are intended to be a summary of the […]

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22 May 2020

How long will we need to use a child contact centre for?

Child contact centres should (almost) always be thought of as ‘short term stepping stones’. In most cases a centre would […]

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