Venue details

Address (not for correspondence):
172 Southworth Road, Newton-le-Willows, Merseyside, WA12 0BS

Opening hours

Days & Times: Monday to Friday 9.30am - 6.30pm Saturday & Sunday 10am - 4pm

Centre charges

See pricing on centre’s website.

Services available here

Supported family time

Supervised family time

Handover

Supervised family time assessment

Indirect

Escorted family time

Life story identity family time

Accepts self referrals

Enhanced Accredited

Virtual family time (Supported)

Virtual family time (Supervised)

To make a referral,
contact:

Telephone: 01942 365888

Email: duty@accoladefamilytime.co.uk

Contact

Website: www.accoladefamilies.co.uk

Telephone: 01942 365888

Email: duty@accoladefamilytime.co.uk

Description

Accolade Family Centre is a purpose-built Family Time Centre with selection of different rooms that are inviting and accessible for children aged 0 to 18 creating a safe space to spend time with their parents and carers.

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 31/01/2025

Summary:

Accolade Families is a new service based in Newton-le-Willows, Merseyside which is convenient for the whole area, with good transport links and useful local facilities for any families that can spend some time out of the centre.

Accolade Families rents rooms in Progress House which have been attractively decorated and fitted with a good range of resources for different ages of children and sizes of families.

The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The staff have been very helpful in completing the accreditation process and worked very hard to provide all the necessary policies and procedures which are now in place. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.

Photos from this centre

Share this content...