Venue details

Address (not for correspondence):
c/o Avenue Baptist Church, Milton Road, Westcliff on Sea, Essex, SS0 7JX

Opening hours

Days & Times: 2nd & 4th Saturday of month 12noon to 3pm

Centre charges

No charge for service unless self referral. £30 charge for initial self referral.

Services available here

Supported contact


Accepts self referrals


Not For Profit

To make a referral,

Address: c/o Avenue Baptist Church, Milton Road, Westcliff-on-Sea, Essex, SS0 7JX

Telephone: 07729 202313




Telephone: 07729 202313


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 01/12/2023


Avenue Child Contact Centre has been running for twenty years; having opened in 2004 in response to a need in the local area for a safe space for child contact. The service makes use of Avenue Baptist Church as a venue for contact, which is easy to find, has great transport links with onsite parking. There is a park and Southend town centre nearby for those going out in the community.

The centre has one contact room on the ground floor which is bright with plenty of natural light. The activities available were organised into groups such as a reading corner, dolls house, books etc, making them easy to find. The toys available are in good condition and stored away when the room is not in use. Staff are welcoming and hospitable providing refreshments and reassurance where needed.

The centre has detailed, bright, and inviting leaflets and a website with a range of information included on these for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The centre worked with the assessor through this accreditation including the swift production of the portfolio and good communication in relation the assessment visit. The volunteer team are well managed and experienced in their roles. The centre meets the standards for supported contact accreditation.

Photos from this centre

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