Venue details

Address (not for correspondence):
Unit 1-1A, The Westbourne Centre, Wood Road, Rhyl, Wales, LL18 1DZ

Opening hours

Days & Times: Monday to Friday from 2pm - 5pm Saturday and Sunday 9am to 5pm By Appointment only

Centre charges

Details available on request

Services available here

Supervised contact

Supervised contact assessment

Enhanced Accredited

Virtual Contact (Supervised)

Not For Profit



Telephone: 01352 755422

Alternative: 07753 318929


Notes from this centre

Presently Cafcass referrals only

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 24/02/2023


Barnardo’s Cyfle in Rhyl has been running for a long time and currently just accepts referrals via Cafcass. The contact centre sits within a much larger organisation and there are many services that Barnardo’s offer and delivered by dedicated and trained staff. The centre is ideally located in Rhyl with good transport links and shops, cafés and parks nearby.

The contact room is on the ground floor, which allows for good access. It was observed that there was a good variety of toys and resources for children of all ages.

The website for the centre provides links to the wider organisation provision and work with families.

HR processes appear in good order with training high on the list of priorities. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) accreditation.

Photos from this centre

Share this content...