Venue details

Address (not for correspondence):
82-84 High Street, Mold, Flintshire, CH7 1BU

Opening hours

Days & Times: Mon to Sat, 9am onwards - By Appointment only

Centre charges

Details available on request

Services available here

Supervised contact

Supervised contact assessment

Enhanced Accredited

Virtual Contact (Supervised)

Not For Profit



Telephone: 01352 755422

Alternative: 07753 318929


Notes from this centre

Presently Cafcass referrals only

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 13/01/2023


The Mold Contact centre has been established for around 10 years and is run as part of the Barnardo’s Cymru North Wales Contact service with another centre in Rhyl. The Contact centre is part of the Barnardo’s children’s charity group of Children’s services and as such is very much based round the needs of children.

The Contact Centre is situated at the rear of the High Street with a cost effective large car park just outside and bus stops nearby, it is a ground floor building with easy access.

The Centre now only accepts referrals from Cafcass Cymru and not other professionals or self referrals.

There is comprehensive information for parents and they are also sent directions and pictures of the centre prior to their first visit.

It has a welcoming well appointed Contact room at the front of the building which has the Centre’s staff’s small office at the back on an open plan basis so they can informally observe contact or be in the Contact Room itself.

There was good display of toys and activities in the Contact Room  for all age ranges and in good condition.

This is an established Supervised Centre with clear and detailed policies and procedures from Barnardo’s as the parent body. It also has an experienced manager with a background in domestic abuse and child protection work.

The service meets the accreditation standard for supervised contact.

Photos from this centre

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