Venue details

Address (not for correspondence):
St Luke's Church, Kidderpore Avenue, Hampstead, London, NW3 7SU

Opening hours

Days & Times: Saturdays 9-6, Sundays as required

Centre charges

Details of charging on website

Services available here

Supported contact

Supervised contact

Handover

Indirect

Escorted contact

Life story identity contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

Not For Profit

To make a referral,
contact:

Address: St Lukes Church, Kidderpore Avenue, Hampstead, London, NW3 7SU

Telephone: 07949 108052

Email: familyservices@boldmoves.co.uk

Contact

Website: boldmoves.co.uk/

Telephone: 07949 108052

Email: familyservices@boldmoves.co.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 29/11/2023

Summary:

Bold Moves is a limited company set up in 2015 starting out in Luton and then expanding to Norwich, Plymouth, and Hampstead. The centre has good transport links with local bus stops 5-minutes’ walk away and local train links from London and the southwest. The area is mainly residential with shops, cafes, and bakeries nearby and Hampstead Heath Park 8 minutes’ walk away. The building used for the contact service is a junior school which is attached to the C of E church (entrance is via the side entrance).

The centre has the good facilities including a good hall space, a couple of individual rooms, toilets, and a nice outdoor secure space. The visiting or resident parent are expected to bring toys for the children to play with. If a parent is unable to bring a selection of toys, the centre does have some toys available to use.

The centre has an excellent website where all the information about Family Services can found along with other services offered by Bold Moves. Children will be invited to visit with the resident parent during the contact planning meeting, so they are able to look around the premises and gain some understanding of what a contact centre is and the role of the supervisor.

There is a wealth of experience within the staff team – they are committed to their roles and the families they work with. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) accreditation.

Photos from this centre

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