Venue details not disclosed

Opening hours

Days & Times: Fortnightly Saturday

Centre charges

Details available on request

Services available here

Supported family time

Supervised family time

Handover

Indirect

Life story identity family time

Accepts self referrals

Enhanced Accredited

Virtual family time (Supported)

Virtual family time (Supervised)

To make a referral,
contact:

Email: familyservices@boldmoves.co.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 02/04/2025

Summary:

Bold Moves Ltd is an established and experienced provider of family time and has been operating since 2013. The centre in Stevenage is a new service providing Cafcass ‘Improving Child and Family Arrangements’ (ICFA) related work only. The building is leased from The Quakers with the building solely used by the centre during their opening times. The centre is close to public transport links and has onsite parking for those who drive. Where appropriate to go into the community, the town centre gardens are just opposite the centre, and the town centre is a few minutes’ walk away.

The centre has lots of natural light with spacious rooms. Due to being refurbished it was not possible to visualise how the rooms may appear to families. Parents will be encouraged to bring toys and activities to their sessions for familiarity.

The centre has a good website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

Staff were friendly and approachable. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.

Photos from this centre

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