Venue details not disclosed
Opening hours
Days & Times: Saturdays weekly alternating either 9am – 1pm / 9.30am – 12 noon.
Centre charges
No charge for service
Services available here
Supported family time
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: Cumbria Family Support, The Office Mardale Road, Penrith, CA11 9EH
Telephone: 01768 593102
Alternative: 07934 858424
Contact
Website: www.cumbriafamilysupport.org.uk/help-for-families/contact-centres/
Telephone: 01768 593102
Alternative: 07934 858424
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 29/01/2025
Summary:
Carlisle Child Contact Centre has been run by Cumbria Family Support since 2019 when it was facing closure. Cumbria Family Support is a local charity, which runs this centre and two others (Kendal and Penrith) alongside a range of other family services. The centre’s venue is a local authority family centre on a housing estate two miles from the city centre. There is a bus from the city centre to the estate and plentiful parking at the centre itself.
The centre is large, clean and well equipped with five small family rooms which are used for small families and two larger rooms which can accommodate larger groups/families/grandparents, etc. There is an outside play are connected to one of the large contact rooms and a kitchen available which families can use to reheat food.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The coordinator has a wealth of experience, skills and knowledge in the area of family work and safeguarding children. The centre meets the standards for supported contact accreditation.
Photos from this centre
