Venue details

Address (not for correspondence):
The Basingstoke McGrory Room, 15 Faraday Court, Rankine Road, Basingstoke, Hampshire, RG24 8PF

Opening hours

Days & Times: Monday to Sunday 9am to 6pm

Centre charges

Supported & Supervised referral £100. Supported contact £25 per hour. Supervised £67 per hour

Services available here

Supported contact

Supervised contact


Supervised contact assessment


Escorted contact

Life story identity contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

To make a referral,

Address: Claire Lizbeth House, Lone Barn Stables, Stanbridge Lane, Romsey, Hants, SO51 0HE

Telephone: 01794 516622




Telephone: 01794 516622


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 12/09/2023


Chances Gives Choices is a large organisation with many venues in the South of England. The centre operates from Faraday Court, a business park on the outskirts of Basingstoke – in a convenient part of the town, with ample parking and good transport links. The market town has shops, eateries and things to do for families, such as the trampoline park and bowling alley.

Chances Gives Choices Basingstoke is a large centre able to accommodate several families at any one time. The centre is welcoming, the rooms are bright and well decorated with toys in each contact room. The toys on offer are mainly for younger children and so non-resident parents are encouraged to bring items in to entertain older children or they may do their homework if deemed appropriate.

The centre’s ethos runs throughout the centre`s literature and the website, supporting parents to get things right for their children. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe. Their children’s leaflet introduces the service, the workers and invites children to come and look around.

The accreditation process was smooth and completed in a timely manner. The manager has a well-supported, kind and welcoming team with all the required policies and procedure in place. The centre meets the standards for enhanced (supervised) contact accreditation

Centre testimonials

"I would like to express my appreciation for the chance to be reunited with my daughter through your services. Your staff were very professional and sensitive and my daughter and myself will be eternally grateful. All the best for the future."


Photos from this centre

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