Venue details not disclosed

Opening hours

Days & Times: 7 days a week, 24 hours a day.

Centre charges

Details available on request.

Services available here

Supported contact

Supervised contact


Supervised contact assessment


Escorted contact

Life story identity contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

To make a referral,

Telephone: 0117 9625588

Alternative: 0333 577 8500




Telephone: 0117 9625588

Alternative: 0333 577 8500


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 07/03/2024


Children’s Contact Services Ltd was established eleven years ago and is located in the Henleaze area of Bristol, close to local shops and cafes. The centre is close to local bus routes and is located in a single-story building, making it accessible to all.

The centre is bright, well-lit with natural light, clean and tidy, with plenty of toys that were in good, clean condition. Non-resident parents are invited to bring in additional toys for the duration of their family time, especially if the child has made such a request. There were child friendly posters around the contact room to help them feel “at home”.

The centre has a detailed, bright, and inviting website and documents with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The staff team were welcoming, approachable and are passionate about their work. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised contact) accreditation.

Photos from this centre

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