Venue details

Opening hours

Days & Times: Supported contact in Carlton only on a Saturday. ICFA service available - Cafcass court ordered only. As and when needed

Centre charges

Details available on request

Services available here

Supported contact

Handover

Indirect

Life story identity contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supervised)

To make a referral,
contact:

Telephone: 07908 466506 & 07903 023393 (supported contact only)

Email: contactcentres@childrenslinks.org.uk (supported contact only)

Contact

Website: www.childrenslinks.org.uk

Telephone: 07908 466506 & 07903 023393 (supported contact only)

Email: contactcentres@childrenslinks.org.uk (supported contact only)

Notes from this centre

Supported contact only on Saturdays at Carlton ICFA service available - Cafcass court ordered only

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 05/03/2023

Summary:

Children’s Links is a large service with several projects, which are all children and family orientated. They are managing the Improving Child and Family Arrangements service (ICFA) well in Nottinghamshire/Derbyshire with a number of venues and staff to undertake the work required. The process is similar to supervised contact; and whilst they are not providing community-based services on a private or public basis at this time; they are well equipped to do so in the future.

Children’s Links has a comprehensive risk assessment process to ensure that all venues used are safe and appropriate.

Children’s Links has a detailed, bright, and inviting website, information packs and social media with a range of information included for the families using the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The service is well managed and organised with robust processes in relation to staff recruitment and management. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) accreditation.

Photos from this centre

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