Venue details

Address (not for correspondence):
Orton Children's Centre, Herlington, Orton Malborne, Peterborough, Cambridgeshire, PE2 5PW

Opening hours

Days & Times: Every Saturday

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact

Handover

Indirect

Life story identity contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supervised)

To make a referral,
contact:

Telephone: 01507 528300

Alternative: 07939 285184

Email: contactcentres@childrenslinks.org.uk

Contact

Website: www.childrenslinks.org.uk

Telephone: 01507 528300

Alternative: 07939 285184

Email: contactcentres@childrenslinks.org.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 28/11/2022

Summary:

Children’s Links Contact Centre in Peterborough is one part of the service provided by Children’s Links, a national children, young peoples’ and community services charity. Other services include those that support babies, children, young people, their parents and carers, the communities they live in and other children and young people’s organisations. Children’s Links has built its business on developing work to deal with gaps in services identified by stakeholders, parents, children, and the wider community.

It is situated to the south-east of Peterborough, on its outskirts, in a fairly new housing complex, not far from the A1. Buses from the city centre stop close by and there is adequate parking in the vicinity.

The Children’s Links mission is ‘to improve the life quality and experiences of children, young people, families and communities’. They want all children and young people to feel valued, safe, free and supported to achieve their full potential.

The Centre is very suitable, being equipped for children, and with disabled facilities. There are two reasonably sized contact rooms, with a range of toys and activities. It is clean and well maintained, especially the toilets and facilities for nappy changing.  The rigorous risk assessment documentation demonstrates a commitment to health and safety issues and to providing a comfortable and safe space. All emergency signage and safety notices were in place, as were the fire extinguishers.

There is a small outside area with a few toys for younger children or a pleasant space to sit and chat. The Centre recognises the need to include books and toys which reflect the diversity of the families using the centre. They, however, encourage parents to provide suitable activities for their children, as the COVID experience has shown that doing so has resulted in them thinking rather more carefully about how the session will be used.

Children’s Links in Peterborough is very well placed to become an accredited centre for supervised contact. The Hampton Family Action building is just right for Contact Centre families, being safe, clean, bright and welcoming. The service meets the requirements for enhanced (supervised) accreditation.

Photos from this centre

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