Venue details
Address (not for correspondence):
Harmony Hall, 10 Truro Road,
Walthamstow, London, E17 7BY
Opening hours
Days & Times: Monday to Sunday 10am to 7pm
Centre charges
Details available on request
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
To make a referral,
contact:
Address: 41 West Streets, Leytonstone, London, E11 4LJ
Telephone: 07427 027347
Alternative: 07420 900334
Contact
Website: www.diamondskidzcontactservices.co.uk
Telephone: 07427 027347
Alternative: 07420 900334
Notes from this centre
Centre is fully open for contact.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 03/09/2025
Summary:
Diamonds Kidz Contact Services has been in operation for around six years, operating out of two venues based in Walthamstowe and Leytonstowe. Harmony Hall is a multi-cultural family centre ideally located just off the busy Walthamstow Market and five minutes’ walk from Walthamstow Central train, bus and tube stations.
The centre two contact rooms, where there is no access to other facilities in the building. The centre has good sized family rooms. The majority of families will bring their own toys to play with. If needed the centre staff will bring a selection suited for the age of the child/ren due to attend.
The centre has an inviting website and leaflets available with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The assessor was warmly welcomed by the coordinator, the director and a volunteer contact supervisor. The coordinator has worked hard in providing the necessary documents for the portfolio in advance of the assessor’s visit. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Centre testimonials
"I just want to express my gratitude to Diamonds Kidz contact centre in Walthamstow and Leytonstone that has helped me in 2 ways such as building my relationship with my son and even better growing my confidence. The way Hilda and her staff conducts themselves is amazing, always professional and always listening and giving advice on how to build. I would highly recommend this contact centre to anyone who needs a centre to build their relationship. Once again thank you ‘Diamonds Kidz Centre’ for welcoming us for 7 weeks and rebuilding my relationship with my boy. "
Ali
Photos from this centre
