Venue details

Address (not for correspondence):
51 Charles Street, Dorchester, Dorset, DT1 1EE

Opening hours

Days & Times: 1st & 3rd Saturday of month 2.30pm to 4.30pm

Centre charges

No charge for service

Services available here

Supported contact


Accepts self referrals


Not For Profit

To make a referral,

Address: 51 Charles Street, Dorchester, Dorset, DT1 1EE

Telephone: 0793 080 9184

Alternative: 07930 809184




Telephone: 0793 080 9184

Alternative: 07930 809184


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 30/11/2023


Dorchester Child Contact Centre is a well-established centre run by a committed group of people providing a welcoming, safe feeling environment for parents and children. Dorchester has good transport links and lots of local car parks, one which is adjacent to the contact centre itself. The centre runs from the United Church which is on the main Dorchester high street, situated next to a café and library with other activities for families nearby. This makes it well placed for parents wishing to use the service for handovers.

The centre is welcoming and the volunteers at the door greet parents and children warmly and with smiles, they appear to understand that this is an alien idea for children and were able to put the children at ease who were using the playroom. The volunteers engaged with parents and the children in a positive way. The playroom is appealing for younger children with a large slide and a good selection of toys, there is also a selection of games and Lego for older children.

The centre has general information available for families and is in the process of putting together a new website. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The coordinator worked well with the assessor during the process and the chair of the committee was knowledgeable and supportive of the coordinator and the service being provided. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.

Photos from this centre

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