Venue details

Address (not for correspondence):
Highfield Community Baptist Church, Highfield Road, Rushden, Northants, NN10 9QD

Opening hours

Days & Times: Supervised 1 to 1: 1st & 3rd Saturdays per month and during week by appointment. Supported: 2 Saturdays a month

Centre charges

Details on request by email.

Services available here

Supported contact

Supervised contact

Handover

Indirect

Escorted contact

Accepts self referrals

Enhanced Accredited

To make a referral,
contact:

Address: Highfield Community Baptist Church, Highfield Road, Rushden, Northants, NN10 9QD

Alternative: 07480 508109

Email: eastnorthantscontactservices@gmail.com & contactenccs@gmail.com

Contact

Alternative: 07480 508109

Email: eastnorthantscontactservices@gmail.com & contactenccs@gmail.com

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 17/08/2021

Summary:

East Northants Child Contact Service is very well established in the church and local community and is located within the local Baptist Church within easy distance of Rushden’s shops and parks. Street parking is available with good rail and bus links. The centre has separate entrances for resident and non-resident parents to attend for contact, a main hall and several individual rooms to facilitate contact. They have many toys, games and activities, with well maintained toilet facilities. There is a small kitchen which staff use to offer refreshments to the families.

Various Covid safety measures were put in place when the centre reopened including spacing the main hall so that families had distance and were kept apart. While the centre was closed they offered Zoom contacts, which went well and kept families in touch. More recently demand has gone up and the centre has become increasingly busy.

The centre’s staff are very committed and positive about the services they offer families. Their service appears to engage well with its users particularly children and young people. They have feedback forms for young people and will take time to speak with children to gather their views and ensure they are happy with contact. Policies, procedures and record keeping more than meet NACCC requirements and the service continues to support the local community which in turn supports them in their fundraising activities.

Photos from this centre

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