Venue details

Address (not for correspondence):
Highfield Community Baptist Church, Highfield Road, Rushden, Northants, NN10 9QD

Opening hours

Days & Times: Mon-Fri 9am-5pm by appointment supervised 1 to 1 plus 4 Saturdays a month supervised 1 to 1. Supported 2 Saturdays a month

Centre charges

Details on request

Services available here

Supported contact

Supervised contact

Handover

Indirect

Escorted contact

Accepts self referrals

Enhanced Accredited

To make a referral,
contact:

Address: Highfield Community Baptist Church, Highfield Road, Rushden, Northants, NN10 9QD

Alternative: 07480 508109

Email: eastnorthantscontactservices@gmail.com

Contact

Website: www.enccs.uk

Alternative: 07480 508109

Email: eastnorthantscontactservices@gmail.com

Notes from this centre

COVID-19 UPDATE: Centre is open for contact sessions (updated 14.5.21)

Accreditation Summary

Date: 17/08/2021

Summary:

East Northants Child Contact Service is very well established in the church and local community and is located within the local Baptist Church within easy distance of Rushden’s shops and parks. Street parking is available with good rail and bus links. The centre has separate entrances for resident and non-resident parents to attend for contact, a main hall and several individual rooms to facilitate contact. They have many toys, games and activities, with well maintained toilet facilities. There is a small kitchen which staff use to offer refreshments to the families.

Various Covid safety measures were put in place when the centre reopened including spacing the main hall so that families had distance and were kept apart. While the centre was closed they offered Zoom contacts, which went well and kept families in touch. More recently demand has gone up and the centre has become increasingly busy.

The centre’s staff are very committed and positive about the services they offer families. Their service appears to engage well with its users particularly children and young people. They have feedback forms for young people and will take time to speak with children to gather their views and ensure they are happy with contact. Policies, procedures and record keeping more than meet NACCC requirements and the service continues to support the local community which in turn supports them in their fundraising activities.

Photos from this centre

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