Venue details not disclosed

Opening hours

Days & Times: Saturday 9am to 1pm

Centre charges

No charge for service

Services available here

Supported contact

Accepts self referrals


Not For Profit

To make a referral,

Address: Cumbria Family Support, The Office Mardale Road, Penrith, CA11 9EH

Telephone: 01768 593102

Alternative: 07934 858424




Telephone: 01768 593102

Alternative: 07934 858424


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 21/01/2022


Eden Contact Centre in Carlisle is held at Botcherby Family Centre which is run by Children’s Services. It is located on a housing estate on the east side of the city. It is accessible by bus, train, and car. Please see separate record for Eden Child Contact Centre in Penrith for details of this organisation’s accreditation.

Photos from this centre

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