Venue details

Address (not for correspondence):
St Thomas & All Saints Church, Whitby Road, Ellesmere Port, Cheshire, CH65 6UW

Opening hours

Days & Times: 2nd and 4th Saturday of month 9am to 12.30pm

Centre charges

No charge for service

Services available here

Supported contact


Accepts self referrals


To make a referral,

Address: St Thomas & All Saints Church, Whitby Road, Ellesmere Port, Cheshire, CH65 6UW

Telephone: 07732 601069




Telephone: 07732 601069


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 19/04/2021


Embrace Child Contact Centre is a long-established well-run Centre that operates in suitable premises in St. Thomas’ Church. The Centre is pleasant and comfortable with all the required Health and Safety measures in place. It has all the necessary policies and procedures including a range of measures to accommodate the pandemic. There is a committed management committee that includes the Coordinator and Team leaders.
The Centre is run by the coordinator on a voluntary basis and she provides good oversight of both volunteers and families. Team Leaders take responsibility for the smooth running of the sessions which run on alternate Saturdays. Volunteers are suitably recruited, DBS checked and trained. The Centre has changed its opening hours to accommodate Covid safety requirements so there are 3×1 hour sessions with 8 families currently attending and a waiting list of 8. Risks are assessed and managed. Safeguarding and other safety measures are in place.
Pre-visits currently take place by telephone but would usually be done in person and include the children if appropriate. The necessary information is passed to the volunteers for the sessions and only limited basic information passed onto referrers by the coordinator on request.
The coordinator regularly talks to families to review their progress and obtain feedback. The centre is sustainable with its current reserves for the time being but would like to recruit more volunteers and open for more sessions in the future.
There have been no complaints to date.

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