Venue details

Address (not for correspondence):
St Thomas & All Saints Church, Whitby Road, Ellesmere Port, Cheshire, CH65 6UW

Opening hours

Days & Times: 2nd and 4th Saturday of month 9am to 12.30pm

Centre charges

No charge for service

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

Not For Profit

To make a referral,
contact:

Address: St Thomas & All Saints Church, Whitby Road, Ellesmere Port, Cheshire, CH65 6UW

Telephone: 07732 601069

Email: stthomasch65@googlemail.com

Contact

Website: www.childcontactcentreellesmereport.com

Telephone: 07732 601069

Email: stthomasch65@googlemail.com

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 07/02/2024

Summary:

Embrace Child Contact Centre is a long-established well-organised contact centre that is run entirely by voluntary staff. The church building is easily accessible by public transport as well as having its own car park. The centre has a fairly central location with parks and cafes nearby for those families that may be planning to have time away from the service.

Contact takes place in the church hall with a welcoming reception desk just inside the entrance. The Centre accommodates 4/5 families at a time for one-hour sessions. The contact room is warm and well-furnished with both comfortable seating, and tables for various activities as well as space for the children to run around.

The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The coordinator could not have been more helpful and ready to amend whatever was needed. It was a pleasure to work with them and the centre. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.

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