Venue details
Address (not for correspondence):
Fair Ways House, Suite 3, Mount Pleasant Road,
Southampton, Hampshire, SO14 0QB
Services available here
Supported family time
Supervised family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: Fair Ways House, Suite 19, 20 & 21, Mount Pleasant Road, Southampton, SO14 0QB
Telephone: 02380 386903
Email: contactscheme@fairways.co
Contact
Website: www.fairways.co/contact-service/
Telephone: 02380 386903
Email: contactscheme@fairways.co
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 22/01/2026
Summary:
Fair Ways was registered as a charity in 2021 with residential settings and family time service in Southampton. The child contact centre operates from the first floor of Fair Ways House, an office building with good local amenities such as shops, cafés, a park, public transport links and parking nearby.
The building was clean, tidy, warm, and well maintained. There are two family time rooms, providing a good space for interaction & observations. The rooms have a good amount of toys and indications on how these are organised.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff and management were knowledgeable, professional, and approachable. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
