Venue details

Address (not for correspondence):
Fair Ways House, Suite 3, Mount Pleasant Road, Southampton, Hampshire, SO14 0QB

Opening hours

Days & Times: 7 days a week

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

Not For Profit

To make a referral,

Address: Fair Ways House, Suite 3, Mount Pleasant Road, Southampton, SO14 0QB

Telephone: 02380 386903




Telephone: 02380 386903


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 14/04/2023


Fairways Care (UK) Ltd was established in 2002 and was registered as a charity in 2021 with residential settings and contact services in Southampton and Bournemouth. Southampton has good rail and bus links. The contact service is run from the first floor of an office building with parking, food shops, cafés, and a park nearby.

Fairways provides a welcoming service for their clients with good facilities. Their centre was clean and inviting with all equipment in good working order. The two contact rooms were spacious and ideally set up, (especially for the young child) with age-appropriate toys. Families can also bring along toys for the children to play with.

The centre has a clear website and leaflets available with a range of information included on this for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The assessor has shared that it was a pleasure to visit Fairways and meet the team. The centre meets the standards for enhanced (supervised) contact.

Photos from this centre

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