Venue details
Address (not for correspondence):
69 Sandgate Road,
Folkestone, Kent, CT20 2AF
Opening hours
Days & Times: Alternate Saturdays 8.45am to 1pm
Centre charges
Details available on request
Services available here
Supported family time
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Telephone: 01303 850733
Alternative: 07597 572295
Notes from this centre
We do NOT provide Supervised Contact
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 19/11/2023
Summary:
Folkestone Rainbow Centre is run by a larger charity organisation which opened in 1985 as a family focused charity and has since developed into a community support organisation. It is a new NACCC member but has been providing supported contact services for a long time. The centre is served well by public transport with the train station approximately 5 minutes’ walk and the bus station situated nearby. The centre does not have its own parking but there are carparks nearby. The centre is situated on the high street and a short walk from the seafront, ideal for those accessing handover services.
The centre is situated on the second floor of the building, accessible by both lift and stairs. The room is recently decorated, it is bright and fresh with plenty of natural light. The toys available are in good condition and stored away when the room is not in use. Parents are also encouraged to provide their own toys and activities which they can store on site between sessions to save moving them back and forth.
The centre has a detailed, bright, and inviting website and leaflets available with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
During the assessment visit staff and volunteers were friendly, helpful and it was evident that they are committed to providing a safe and inviting environment for children to spend time with their parents and other family members. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
