Venue details
Address (not for correspondence):
Channel House, Channel Road, Westwood Industrial Estate,
Margate, Kent, CT9 4JS
Opening hours
Days & Times: Monday to Friday 9am to 7pm, Saturday 9am to 5pm and Sunday 9am to 3pm.
Centre charges
See pricing on centre’s website:
Services available here
Supported family time
Supervised family time
Handover
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
To make a referral,
contact:
Address: Channel House, Channel Road, Westwood Industrial Estate, Margate, Kent, CT9 4JS
Telephone: 01843 850258
Alternative: 07947 688061
Email: contact@foster-care.org
Contact
Website: followingwhispers.co.uk
Telephone: 01843 850258
Alternative: 07947 688061
Email: contact@foster-care.org
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 30/04/2024
Summary:
Following Whispers Contact Centre is an established service providing fostering and contact services in Kent and has had enhanced accreditation since 2018. The centre is located in the Westwood Industrial Estate, Margate. The centre is easy to find with good car and bus access, with the train station a 10-minute drive away. On-site parking is available.
The centre has three different rooms, each themed to age groups (baby, infants, and young people). Each of the rooms were observed to be clean and well-lit spaces. The centre is ground floor based making them easily accessible for all.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The service has worked efficiently and produced a quality portfolio, with no actionable items. During the assessment visit the co-ordinator and their team were welcoming and provided insight into their service. The centre meets the standards for enhanced (supervised) contact accreditation
Photos from this centre
