Venue details
Address (not for correspondence):
Top Floor, 18 New Road Avenue,
Chatham, Kent, ME4 6BA
Opening hours
Days & Times: Monday to Friday 9.30am - 6pm Saturday & Sunday 9.00am - 4.30pm
Centre charges
This centre’s prices are available via their welcome pack which is sent on request.
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: Top Floor, 18 New Road Avenue, Chatham, Kent, ME4 6BA
Telephone: 01634 829558
Alternative: 07862 092905
Email: reception@foundationskent.uk
Contact
Website: www.contactcentrekent.org.uk
Telephone: 01634 829558
Alternative: 07862 092905
Email: reception@foundationskent.uk
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 14/08/2024
Summary:
Foundations: Supporting Families is a small charity based in Chatham which has been offering a range of contact and family time services to families and local authorities since 2012. The building is centrally placed between Chatham High Street and the railway station and is only a few minutes’ walk from the Chatham Waterfront Bus Station. Parking in the vicinity is plentiful. The nearby Victoria Park can be used for community contact.
Foundations is based on the top floor of a building which is otherwise used as a nursery and has five themed rooms to be used for contact: The Woods, Safari, The Ocean, Space and The Farm. All rooms are well equipped and clean, with toys and equipment to suit all ages. Parents are also encouraged to bring age-appropriate activities for their children.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff have the right skills and experience to work in this environment. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
