Venue details
Address (not for correspondence):
82-90 Corporation Road,
Middlesbrough, Cleveland, TS1 2RW
Opening hours
Days & Times: Saturday & Sunday, depending on need
Centre charges
Details available on request
Services available here
Supported contact
Accepts self referrals
Accredited
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 30/01/2023
Summary:
Futures Matters is a newly opened supported child contact centre, which runs as a CIC, in Middlesbrough town centre. It operates from a local community centre, St Mary’s Centre, on Corporation Road in the town centre. It has car parking and is close to bus routes with the train station a short walk away.
Futures Matters will be using a large hall on the ground floor of the community centre, with a kitchen facility adjacent to this. There is a smaller kitchen/waiting room and easy access to toilets and baby changing facilities. The hall is large, airy, and clean.
The centre has a bright, and inviting website and leaflets with a range of information included on this for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The small team running the service have identified that there is a great need to have such a centre in Middlesbrough as the nearest one currently is in Co. Durham. They have worked with the assessor during the accreditation process and any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
