Venue details not disclosed
Supervised contact provided in the community. The service might use local community venues or outdoor facilities to deliver their service. In some cases, residential properties might be used including family members’ homes, where this is safe and appropriate.
Opening hours
Days & Times: Monday to Sunday 9.30am to 6pm
Centre charges
This centre has a price list which can be sent out on request.
Services available here
Supervised - community based
Supported family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Telephone: 0161 5277329 General contact
Alternative: 07598 524713 Referrals
Email: contact@happyheaven.co.uk
Contact
Website: www.happyheaven.co.uk
Telephone: 0161 5277329 General contact
Alternative: 07598 524713 Referrals
Email: contact@happyheaven.co.uk
Description
Our London Centre provides supervised and supported child contact services in a safe, welcoming, and neutral environment. We work closely with families, local authorities, CAFCASS, solicitors, the courts, and community organisations to help children maintain healthy family relationships where it is safe and appropriate to do so. At Happy Heaven Child Contact Centres, our mission is simple: Connecting Families. Building Futures. Changing Lives. We look forward to continuing to serve our local community with professionalism, compassion, and a commitment to putting children at the heart of everything we do.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 03/06/2026
Summary:
Happy Heaven has been providing a centre-based service in London for several years and is currently offering a community-based service. This service has a comprehensive risk assessment plan in place to ensure that all buildings used are safe and appropriate and a range of processes and procedures that will keep families safe whilst they are being offered a service.
The centre has leaflets with a range of information included on these for the children and families that may use the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Throughout the assessment visit, staff and management were welcoming, professional, and clearly committed to supporting children and families. The centre meets the standards for enhanced (supervised) family time accreditation.
Centre testimonials
"Your services including your staff and facilities are fantastic. Whenever I have called, your staff have always been so helpful and accommodating. When I attended your centre yesterday I was very apprehensive but as soon as I arrived, I was made to feel welcome and my apprehension was very quickly alleviated. All your staff were very accommodating to me and made me feel at total ease."
Client feedback
"Ohh wow I really appreciate your help - it's the most help I've had in this whole case and I can't thank you enough."
Dean
Photos from this centre
