Venue details
Address (not for correspondence):
Hertford Methodist Church, Ware Road,
Hertford, Hertfordshire, SG13 7DZ
Opening hours
Days & Times: Saturdays weekly, 1.30pm to 3.30pm
Centre charges
One off referral fee of £60
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Telephone: 07521 307643
Alternative: 07521 307643
Contact
Website: www.instagram.com/hertford_contact_centre/
Telephone: 07521 307643
Alternative: 07521 307643
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 20/01/2025
Summary:
Hertford Child Contact Centre is a small service which has been running for approximately twenty years. The service uses Hertford Methodist Church and is in a prime location, with a local train station and bus route. There is limited onsite parking, with plenty of public parking surrounding.
The centre has the use of three different halls, each for different uses including a time out room, handover room and the main hall. The service has access to a small courtyard which is often used as an outside space for families to spend time. There is plenty of natural light. Toys and games were observed to be in a good state of repair and appropriate to the children accessing a service.
The service does not have its own website but does have an active Facebook profile. The page is regularly updated and includes feedback from parents’ links to useful videos and interviews; and updates on availability and waiting times. There is also a leaflet available which answers questions that most families will have.
Hertford Child Contact Centre is a well managed service with a welcoming and friendly team. The centre meets the standards for supported contact accreditation.
Photos from this centre
