Venue details
Address (not for correspondence):
Humpty Dumptys, Unit 3B, Ewhurst Avenue,
Birmingham, West Midlands, B29 6EY
Opening hours
Days & Times: Monday to Sunday 9am to 6pm - contact sessions. Admin office hours 9.30 - 3.00 Mon to Fri only.
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
To make a referral,
contact:
Address: 3B Ewhurst Avenue, Selly Oak, Birmingham, B29 6EY
Telephone: 0121 752 7091
Alternative: 07456 404101
Contact
Website: www.birminghamchildcontactservices.co.uk
Telephone: 0121 752 7091
Alternative: 07456 404101
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 27/09/2024
Summary:
Kiddizone (trading as Selly Oak Contact Centre) has been accredited since 2021. The company has been in existence since 2014 and runs several other projects such as a nursery and soft play. The centre is easy to get to, and easy to find with access to parking onsite as well as being a few minutes’ walk from the train station and having good bus links.
The centre was observed to be clean, nicely decorated and well lit. There is one large room where supported sessions occur and one individual room for supervised sessions. The rooms were of a good size and had access to bathrooms without encroaching on each other. The service also has access to a small garden. Whilst the supervised room is on the first floor, should accessibility needs arise, these can be catered for in different parts of the building such as the supported room. Supported sessions can also make use of the soft play area before public attendance on Sunday mornings.
The centre has leaflets available with a range of information included on this for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff that were met with were friendly, hospitable and approachable. The service worked well with the assessor throughout the accreditation process to produce their portfolio within the agreed time frame. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
