Venue details
Address (not for correspondence):
United Reformed Church, Eden Street,
Kingston upon Thames, Surrey, KT1 1HZ
Opening hours
Days & Times: Sundays fortnightly (except some bank holidays) 2pm to 4pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Accepts self referrals
Enhanced Accredited
Not For Profit
To make a referral,
contact:
Address: United Reformed Church, , Eden Street, Kingston upon Thames, Surrey, KT1 1HZ
Contact
Description
Our Contact Centre provides a neutral and safe venue for contact between children and visiting parents. There is a large play area equipped with a variety of toys, crafts and games. Kingston Child Contact Centre is run by trained, unpaid co-ordinators and volunteers who are impartial. They have all been through an enhanced check by the Disclosure and Barring service and attend annual training. The centre is run by the Admin Team and coordinators. We are based in the heart of Kingston upon Thames, at the United Reformed Church which is approximately an 8 minute walk from Kingston railway station, 3 minutes from main bus stops and a few minutes from the many surrounding car parks.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 04/10/2024
Summary:
Kingston Child Contact Centre has been operating as a supervised and supported centre since 2021 and prior to this was operating as a supported contact service (being set up in 2012). They are based in town centre in the pedestrian area with local shops and cafes 5 minutes’ walk and a park 10-minutes’ walk away. The train station is a 15-minute walk away and the bus terminus is 5-minutes’ walk. There is a carpark next to the centre.
The supported service is run from a large well-ventilated and spacious hall on the ground floor and the supervised service operates from a bright and attractive good-sized room on the first floor., Families mainly bring their own toys although the centre provides additional toys if needed.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team provide a welcoming environment and are well resourced.
The centre is child focussed and wanting to provide a good service for the community. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
