Venue details

Address (not for correspondence):
St Martins House, 7 Peacock Lane, Leicester, Leicestershire, LE1 5PX

Opening hours

Days & Times: Saturdays weekly 1pm to 4pm

Centre charges

£20 - one-off referral fee

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

Not For Profit

To make a referral,
contact:

Address: PO Box 7150, Leicester, LE3 0YY

Telephone: 0116 233 1849

Email: info@leicesterfamilycc.org.uk

Contact

Website: www.leicesterfamilycc.org.uk

Telephone: 0116 233 1849

Email: info@leicesterfamilycc.org.uk

Notes from this centre

Referrals approx. 6 weeks waiting list

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 18/12/2021

Summary:

Leicester Child Contact Centre is a not-for-profit organization run from the St Martins Church Hall in central Leicester. The service is run by volunteers and is more than 30 years old. The service only offers supported contact and is one of two similar services in the town. The organisation has been offering virtual contact during lockdown although they do not plan to continue this as a service that is offered.

The building is owned by the diocese of Leicester. The building being used for contact is bright, friendly, well decorated and well resources. The light airy spaces make the building feel safe and comfortable for those using it.

The centre has a range of resources including toys and other equipment. It seems clear to me that any child using the centre would be catered for, so far as reasonably possible and that they would enjoy their time with the service.

The organisation has clear referral and risk assessment procedures meaning that people are accepted into the service in a planned, measured, and safe way. The same is true at the end of their time with the organisation when the co-ordinator will support them to think about how they might move on and what support might be needed to achieve this.

This centre more than meets the standards as set out in the accreditation process. There were some actions recommended as part of this process but nothing that won’t be easily achieved by those running the service.

Photos from this centre

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