Venue details
Address (not for correspondence):
1 Waterfall Road,
Colliers Wood, London, SW19 2AG
Opening hours
Days & Times: Monday to Friday 9am to 7pm Weekends 9am to 6pm
Centre charges
Details available on request
Services available here
Supported contact
Supervised contact
Handover
Supervised contact assessment
Indirect
Escorted contact
Accepts self referrals
Enhanced Accredited
Virtual Contact (Supported)
Virtual Contact (Supervised)
Description
Maa Family Centre understands the difficulties which can arise after a family break up and how this often affects the child's emotional wellbeing. Maa Family Centre believes in Maintaining An Arch between families. Our aim is to re-establish contact between children and their non-resident parent and/or family members. We recognise the importance and the need of contact centres for children and their families. We believe in working with children and families to re-establish contact, making a valuable contribution in the lives of children. At Maa Family Centre we have an experienced qualified Coordinator and a team of professionally trained and experienced staff. All staff members have an Enhanced DBS Check and have completed Naccc's mandatory training requirements. The team are highly motivated, and committed to providing a quality professional service. Our aim is to provide a child focused, neutral, friendly and safe environment for children of separated families. Allowing children to fully enjoy their time at our centre, whilst spending time with their non-resident parent and sometimes other family members, giving the children an opportunity to establish meaningful and positive contact with their family members. We offer an impartial service where contacts are accepted without prejudice or judgement. Whilst ensuring we always put the needs and safety of the children first. All users of our service are treated with respect, whilst taking into consideration their individual needs. At our centre we have one large and one medium, child friendly, comfortable, well resourced contact rooms. Our medium size room is on the ground floor and our large size room is on the first floor. We have a small cosy kitchenette, toilet and patio area at the back of our building
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Photos from this centre
