Venue details not disclosed
Supervised contact provided in the community. The service might use local community venues or outdoor facilities to deliver their service. In some cases, residential properties might be used including family members’ homes, where this is safe and appropriate.
Opening hours
Days & Times: Monday to Sunday 9am to 5pm
Centre charges
Services available here
Supervised - community based
Supported family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
To make a referral,
contact:
Telephone: 0207 101 4037
Alternative: 07539 873996
Email: referral@parent-help.co.uk
Contact
Website: www.parent-help.co.uk/contact-services
Telephone: 0207 101 4037
Alternative: 07539 873996
Email: referral@parent-help.co.uk
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 16/01/2026
Summary:
This was an ‘Outreach’ service assessment which is linked to the accreditation of another service, and is therefore linked in terms of policy, procedure, forms, and templates. The purpose of this assessment was to ensure that the service was appropriate for its purpose.
Parent-Help is an established service providing supervised family time in the community. They are accredited to complete this within London and are increasing the areas they cover. This outreach assessment covers their work in Buckinghamshire.
The service has evidenced the appropriate procedures and processes to safely conduct community-based services with focus on lone-working and family risk assessment. Staff are informed of all necessary information needed to conduct sessions safely for both themselves, and families.
The centre meets the requirements for the Outreach assessment.
Photos from this centre
