Venue details

Address (not for correspondence):
78 Canadian Avenue, Catford, London, SE6 3BP

Opening hours

Days & Times: Monday to Sunday 9.30am to 6pm - out of hours service available on request

Centre charges

Please contact the centre for further information

Services available here

Supported contact

Supervised contact

Handover

Supervised contact assessment

Indirect

Escorted contact

Life story identity contact

Accepts self referrals

Enhanced Accredited

To make a referral,
contact:

Address: 78 Canadian Avenue, Catford, London, SE6 3BP

Telephone: 020 8695 6484

Alternative: 07852 165341

Email: proactivcontacts@aol.com

Contact

Website: www.proactivfamilysupport.com

Telephone: 020 8695 6484

Alternative: 07852 165341

Email: proactivcontacts@aol.com

Notes from this centre

COVID-19 UPDATE: Centre is open for contact (updated 14.5.21)

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

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