Venue details

Address (not for correspondence):
7 Melbourne Avenue, March, Cambridgeshire, PE15 0EN

Opening hours

Days & Times: Monday - Friday 9am to 5pm. Evening and weekends by arrangement

Centre charges

See pricing on centre’s website.

Services available here

Supported family time

Supervised family time

Handover

Supervised family time assessment

Indirect

Escorted family time

Life story identity family time

Accepts self referrals

Enhanced Accredited

To make a referral,
contact:

Address: BDP Social Care Ltd, 7 Melbourne Avenue, March, Cambridgeshire, PE15 0EN

Telephone: 01354 655105

Email: admin1@bainanddahle.co.uk

Contact

Website: www.bainanddahle.com

Telephone: 01354 655105

Email: admin1@bainanddahle.co.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 04/08/2024

Summary:

Pyramids Contact Service is an experienced provider of child contact services run by BPD Social Care Ltd. The centre is tucked away at the edge of an industrial park, it has onsite parking and good public transport links including train and bus routes.

The service has six rooms available for contact to take place in, as well as a garden to spend time. Each of the rooms were brightly decorated, clean and at a comfortable temperature. Rooms were observed to have a good choice of games, toys, activities and books. In addition, the service has a kitchen that can be accessed for preparing lunch and drinks.

The service has an easy-to-use website with a range of information for the children and families using the service. Leaflets are also available helping them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The director and management team boast a wealth of experience and knowledge in social work with a well-organised coordinator running the service. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.

Photos from this centre

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