Venue details
Address (not for correspondence):
Open Door (A Baptist Church), Horse Carrs, Falinge Road/Shawclough Road,
Rochdale, Lancashire, OL12 6LG
Opening hours
Days & Times: Saturdays weekly 10.30am to 12.30pm
Centre charges
£75 for 12 sessions
Services available here
Supported contact
Handover
Accepts self referrals
Accredited
To make a referral,
contact:
Address: Child and Family Connect, PO Box 319, Ormskirk, L40 9WB
Telephone: 07587 552713
Notes from this centre
Office open 1-6pm Tues-Thurs
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 31/05/2021
Summary:
Rochdale Child Contact Centre is long-established and well-run with an experienced Coordinator who also has some general responsibilities for all five Child and Family Connect Centres. There is also a Referral manager who manages all the Centres’ referrals and is responsible for training the volunteers. There is a small but efficient group of Trustees who manage this centre and the four others of the Child and Family Connect charity.
The premises are suitable with good facilities for disabled people. All the necessary Policies and procedures are in place. Referral information is comprehensive and available on the website. Records are maintained in line with NACCC requirements and confidentiality, and privacy maintained.
The Centre normally opens fortnightly on a Saturday morning and can usually accommodate about 6 families at a time. There is a waiting list now because of covid and a high demand from CAFCASS with families attending for longer than the usual 12 sessions because of delays in the Family Court.
Families are well-managed with comprehensive pre-contact discussions which are currently done by phone rather than face-to-face. Staggered arrivals and departures help to manage any risks from parents meeting. Families are bringing their own toys now and the kitchen and waiting area are not in use. Feedback forms are distributed though not always returned but those that are, are positive and there have been no complaints recently.
Overall, this is an efficiently run centre.
Photos from this centre
