Venue details
Address (not for correspondence):
15-17 Marten Road,
Folkestone, Kent, CT20 2JR
Opening hours
Days & Times: Monday - Saturday, 10am till 6pm.
Centre charges
This centre has a price list which can be sent out on request.
Services available here
Supported family time
Supervised family time
Handover
Escorted family time
Accepts self referrals
Enhanced Accredited
Not For Profit
Description
Saint Mary’s Contact Centre accredited by NACCC (NACCC Member No.1792/5), a charity run Centre supporting the local community, creating a warm and nurturing environment for parents and their children to spend quality time together. Our premises are surrounded by tranquil greenery with a peaceful atmosphere. We also offer an outside play area. We offer a wide range of Contact services from Hand over to Supervised Contacts with reports in the community or in the centre along with the supported Contacts without report
Local services
Supervised contact sessions conducted both at the Centre and within the community, with a comprehensive written report provided following each session. Supported contact sessions facilitated without the requirement for a written report. Handover sessions to support safe and structured transitions of care between parties.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 20/11/2025
Summary:
Saint Mary’s Contact Centre in Folkestone is a charitable organisation established in 1992 which has been accredited since 2022. The centre is situated within a convent in a residential area with the train station approximately 10-minutes’ walk away and local buses around 3 minutes’ walk. There is nearby street parking available.
The centre has well maintained family time rooms with toys and activities for different ages. The centre also has a secure garden where families can spend time together.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team has engaged positively and cooperatively with the assessor throughout the accreditation process. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
