Venue details

Address (not for correspondence):
Christ Church Hall, Lord Street, Southport, Merseyside, PR8 1AA

Opening hours

Days & Times: 2nd & 4th Saturday of month 10.30am to 12.30pm

Centre charges

£75 for 12 sessions

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

To make a referral,
contact:

Address: Child and Family Connect, PO Box 319, Ormskirk, L40 9WB

Telephone: 07587 552713

Email: childandfamilyconnect@yahoo.com

Contact

Telephone: 07587 552713

Email: childandfamilyconnect@yahoo.com

Notes from this centre

Office open 1-6pm Tues-Thurs

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 31/05/2021

Summary:

Southport Child Contact Centre is long-established and well-run with a very experienced Coordinator. There is also a Support manager who manages fundraising etc. There is a small but efficient group of Trustees who manage this centre and the four others of the Child and Family Connect charity.

The premises are suitable with good facilities for disabled people. All the necessary Policies and procedures are in place. Referral information is comprehensive and available on the website. Records are maintained in line with NACCC requirements and confidentiality, and privacy maintained.

The Centre is open fortnightly on the 2nd and 4th Saturday morning in the month. It can usually accommodate 6 families at a time and there is a waiting list now because of covid and a high demand from CAFCASS with families attending for longer than the usual 12 sessions because of delays in the Family Court.

Families are well-managed with comprehensive pre-contact discussions which are currently done by phone rather than face-to-face. Staggered arrivals and departures help to manage any risks from parents meeting. Families are bringing their own toys now and the kitchen and waiting area are not in use. Feedback forms are distributed though not always returned but those that are, are positive and there have been no complaints recently.

Overall, this is an efficiently run centre that deserves to be reaccredited.

Photos from this centre

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