Venue details

Address (not for correspondence):
9 Museum Street, Warrington, Cheshire, WA1 1JA

Opening hours

Days & Times: Monday to Friday 9am to 5pm every week Saturdays 9am-4pm on a fortnightly basis

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact



Accepts self referrals

Enhanced Accredited

Not For Profit

To make a referral,

Address: 9 Museum Street, Warrington, Cheshire, WA1 1JA

Telephone: 01925 635448




Telephone: 01925 635448


Notes from this centre

The Centre does not accept referrals where there are convictions for sexual offences involving children by either party or other offences which have posed a significant risk of harm towards others. Other offences will be risk assessed on a case-by-case basis (updated 7.3.22)

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 06/08/2021


St Joseph’s Family Centre is located in central Warrington with easy access to public transport. Though the centre does not have its own parking available to clients, there are multiple pay and display car parks within a short walk. It is also on main bus routes. The building initially belonged to the local St Joseph’s RC Church for their outreach work, but these days has been gifted entirely to St Joseph’s Family Centre (SJFC) for its ongoing charitable family work. Whilst the church and SJFC are supportive of each other they are entirely separate organisations.

The front entrance is accessed via steps up to the door. A door phone system is in place, preventing clients from accessing the building and staff are required to let them in and out of the building. There is a ground floor access to the rear of the property which can be used if required, with staff supervision in place. The building is a Victorian terraced house over 3 floors and a basement, offering kitchen, waiting areas, reception, offices and numerous contact/counselling rooms. The waiting rooms are on two different floors so that visiting parents need never meet and the contact rooms are all set up to look like a living room, which provides a homely environment.  During COVID restrictions parents have been encouraged to bring their own toys and equipment to the visit and rooms are cleaned between each visit.  Toilets and washrooms are newly fitted and decorated, but do not have changing facilities, however, changing mats are available in each contact room. The toilet on the ground floor is accessible.

SJFC provides a range of support to families and individuals in Warrington and the surrounding area in overcoming problems of family stress, family breakdown and the diverse emotional health challenges of modern life.  Services include mediation, counselling service and a range of child contact interventions. The family centre also has discretion to support financially deprived families to support by way of essential household equipment, furniture and emergency food parcels. The staff are a friendly and dedicated group who are motivated to support their families.  Like many voluntary organisations staff work across a number of the disciplines, but the staff involved in supervised contact are knowledgeable, well qualified and enthusiastic about their service users.

Photos from this centre

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