Venue details
Address (not for correspondence):
Norwich Central Baptist Church, Duke Street,
Norwich, Norfolk, NR3 3AP
Opening hours
Days & Times: Alternate Saturdays 10am to 1pm
Centre charges
Initial referral charge
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: St Mary's Contact Centre, C/o Norwich Central Baptist Church, Duke Street, Norwich, NR3 3AP,
Telephone: 07469 187942
Description
Please also see our Facebook page for further details www.facebook.com/supportedcontactcentrenorfolk
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 29/04/2024
Summary:
St. Mary’s Child Contact Centre is a registered charity and has been open for 20 years, located in central Norwich at the Norwich Central Baptist Church. Transport links are good, the station being only 25 minutes’ walk away and there is a bus stopping close by.
First impressions of the centre were of a warm welcome to a clean, inviting, safe and well decorated building. The contact room is the large church hall, where a wide selection of toys and games were already out, ready for use, suitable for children of a variety of ages. All were in really good condition with additional games, tidily stored so that they were easily accessible for children on request.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The coordinator and volunteers were experienced and proactive when help was needed. The management team and the coordinator produced a comprehensive portfolio of policies, and documentation. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
