Venue details not disclosed
Opening hours
Days & Times: 1st & 3rd Saturday of the month 9.30am to 1.30pm
Centre charges
Details available on request
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
Notes from this centre
No correspondence to the venue
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 10/12/2025
Summary:
Stevenage and North Herts Contact Centre in Stevenage is a registered charity which has been operating for 30 years. The centre has good public transport links and a car park nearby.
The centre has a main family time room and is well resourced with toys and games for children of different ages.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The centre has a diverse, dynamic volunteer team. Stevenage and North Herts Contact Centre is not only a resilient and adaptable organisation but also one that reflects the character of the town itself: diverse, well-connected, and community focused. Any recommended actions following the visit are now complete meaning the service meets the standards for supported family time accreditation.
Photos from this centre
