Venue details

Address (not for correspondence):
The Clockhouse, 1A Bromhall Road, Sefton, Liverpool, L22 3XA

Opening hours

Days & Times: Tuesday - Friday 10am - 6pm Saturday 9am - 5pm

Centre charges

See pricing on centre’s website.

Services available here

Supported family time

Supervised family time

Handover

Supervised family time assessment

Indirect

Escorted family time

Life story identity family time

Accepts self referrals

Enhanced Accredited

Virtual family time (Supported)

Virtual family time (Supervised)

To make a referral,
contact:

Telephone: 0151 837 3000

Email: sefton@swanfamily.co.uk

Contact

Website: www.swanfamily.org.uk

Telephone: 0151 837 3000

Email: sefton@swanfamily.co.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Share this content...