Venue details
Address (not for correspondence):
Unit 2 D/E Wavertree Boulevard South, Wavertree Technology Park,
Liverpool, Liverpool, L7 9PF
Opening hours
Days & Times: Monday to Friday 9am to 6pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 23/10/2025
Summary:
Liverpool South is one of two family centres in Liverpool and of several in England and Wales that Swan Family Centres runs as part of the wider service offered by Swanstaff Recruitment Ltd. This location in the Wavertree area is newly accredited although the organisation is very experienced in running contact services and has the necessary policies and procedures in place. The centre is approximately 15-minutes’ walk to local bus and rail services and has onsite parking.
The centre is bright and child friendly, with several family time rooms. Toys and activities are appropriate for a range of ages; additionally, parents are encouraged to bring their own toys and activities to the sessions and as such will reflect their cultural preferences.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff engagement was always appropriate and friendly. Overall, the centre operates to a high standard and demonstrates a strong commitment to providing safe, child-focused family time. The centre meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
