Venue details not disclosed
Opening hours
Days & Times: 1st & 3rd Saturday of the month 10am to 12 noon
Centre charges
£60 referral set up fee which includes 4 supported contact sessions. If further sessions are required, then they will be at additional charge of £20 for 4 sessions.
Services available here
Supported family time
Handover
Accredited
Not For Profit
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 03/02/2025
Summary:
Swindon Family Contact Centre has been running for over 20 years and moved to its current venue in 2022. The centre runs from a church hall in the Moredon area of Swindon with parking on site and shops and a café nearby. There is a bus stop across the road.
Swindon Family Contact Centre has a warm and friendly atmosphere and a bright space to play with plenty of toys and an outside area available for exclusive use (used depending on the weather, number of volunteers and number of families using the service).
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff and volunteers are friendly and welcoming. Any recommended actions following the visit are now complete meaning the service meets the standards for supported family time accreditation.
Photos from this centre
