Venue details
Address (not for correspondence):
c/o Torridge Family Hub, Victoria Park, Kingsley Road,
Bideford, Devon, EX39 2QQ
Opening hours
Days & Times: Open fortnightly Saturday 1.30pm to 3.30pm and Sunday 10am to noon
Centre charges
Free of charge
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: c/o Torridge Family Hub, Victoria Park, Kingsley Road, Bideford, Devon, EX39 2QQ
Telephone: 07530 605681
Email: tarkaccc@btinternet.com
Contact
Website: www.tarkachildcontactcentre.com
Telephone: 07530 605681
Email: tarkaccc@btinternet.com
Description
Tarka Child Contact Centre is a safe, friendly, and neutral place, where children of separated families can spend time with their absent parent, and sometimes other family members and siblings also. The Centre offers Supported contact. It is easily accessible, in pleasant surroundings, with safe play facilities, and friendly trained staff and volunteers. TCCC also offers a handover facility, for those parents who do not wish to meet. We offer supported contact with a view to progressing towards independent contact.
Notes from this centre
Waiting list is currently 2-4 weeks (updated 29.09.25).
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 26/02/2024
Summary:
Tarka Child Contact Centre is a long standing and well-established contact centre which is run from a children’s centre in Bideford, Devon. There are good transport links, and the centre has its own carpark. The centre is next to a large park which makes it a wonderful place for community contact/handovers.
The toys and resources, furniture and furnishings are child friendly, and purpose built for children. The centre is well equipped inside and has a lovely space outside which is well maintained, safe and well equipped with resources.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The co-ordinator and the volunteers were incredibly welcoming and supportive to parents and most importantly the children who were visiting. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
