Venue details
Address (not for correspondence):
Knightrider House, Knightrider Street ,
Maidstone, Kent, ME15 6LU
Opening hours
Days & Times: Monday to Sunday 9.30am to 5pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Indirect
Accepts self referrals
Enhanced Accredited
Virtual family time (Supervised)
Not For Profit
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 20/12/2023
Summary:
The A Project – Kent has moved premises following their accreditation visit in 2023 and therefore was visited in February 2025 to ensure that the venue was appropriate for its purpose. The summary below has been altered accordingly to take account of the new venue.
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The A Project has recently started to provide supervised contact services – first being accredited at their London centre in April 2023. The service predominately provides mediation, Domestic Abuse Perpetrators Programme (DAPP) and training services and therefore family time was a natural progression to complement these services. The centre is now based in Knightrider House in the centre of Maidstone. Onsite parking is available and the centre is close by to public transport links with the train station 10-minutes’ walk away and the nearest bus stop 100 yards away.
The service has one room and access to a shared kitchen area. The family time room is bright and child friendly with a range of activities for children of all ages.
The service has a detailed, bright and inviting website and leaflets with a range of information including for the children and families that may use the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team are clearly experienced within their roles with a vast amount of transferrable skills. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
