Venue details

Address (not for correspondence):
HQ 18 Soho Square, Westminster, London, W1D 3QL

Opening hours

Days & Times: Monday to Sunday 9.30am - 5pm

Centre charges

Details available on request

Services available here

Supervised contact


Supervised contact assessment


Accepts self referrals

Enhanced Accredited

Virtual Contact (Supervised)

Not For Profit

To make a referral,

Address: HQ 18 Soho Square, Westminster, London, W1D 3QL

Telephone: 020 7031 0888




Telephone: 020 7031 0888


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 20/04/2023


The A Project is a community engagement and conflict resolution mediation charity. The child contact service has been set up in response to the needs of families using the mediation service. A new modern venue has been sourced in Soho Square which is situated opposite Soho Square gardens and easily accessible using public transport.

The centre is bright and clean with a kitchen area that can be used for light refreshments. The centre has an interactive touchscreen with a variety of games that can be played from the age of 2 years plus. The centre also has a selection of art and craft materials and board games. Parents will be encouraged to bring toys the children are familiar with as there is limited space for storage of toys.

The centre has a detailed, bright, and inviting website with a range of information included on this for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The team were open, friendly, and approachable and willing to listen to any comments and advice the assessor had. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) accreditation.

Photos from this centre

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