Venue details

Address (not for correspondence):
Nolton Church Hall , Merthyr Mawr Road North, Bridgend, CF31 3NH

Opening hours

Days & Times: Every Wednesday 4pm to 7pm and Saturday 9.30am to 1pm

Centre charges

Details available on request

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

Virtual Contact (Supported)

Not For Profit

To make a referral,
contact:

Address: PO Box 363, Bridgend, CF31 9NZ

Telephone: 07455 801617

Alternative: 07455 801617

Email: andrea.thecontactzone@yahoo.co.uk

Contact

Telephone: 07455 801617

Alternative: 07455 801617

Email: andrea.thecontactzone@yahoo.co.uk

Description

A Supported Contact Centre located in the centre of Bridgend.

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 17/11/2022

Summary:

The Contact Zone was established 9 years ago, opened in 2013.  It opened in the Centre’s current premises, a local church hall in Bridgend Town Centre and has good local transport links (bus and train) and is easily accessible to visiting families.

The Centre opens weekly on a Saturday morning, from 9.30am to 1pm and Wednesday evening from 4pm to 7pm. It is accessed by many families, with different Referral routes available, including Self-Referrals. The Team currently runs using Volunteers, some of whom have been there for a number of years, and has an active Management Committee.

The service has developed in many ways; with more Volunteers joining the team over the years, and by supporting not only local families, but many travelling from further afield. Since the last Re-Accreditation, the Centre has opened an additional session on a Wednesday evening to help cope with the demand for Contact.

The service is well established in the premises, and the Team make good use of the space they have available. Since the previous Re-accreditation, the Contact Centre now has use of the large Church Hall which was always previously occupied. This is now in addition to the smaller hall and the separate room next door, which can be used as a waiting area.

The building is accessible to wheelchairs and pushchairs, and the family toilet facilities are multi-purpose and well equipped.

The Contact Zone are very well placed to provide a child contact service, with excellent resources and a range of very experienced people working with them. NACCC has no concerns about the work that is carried out at the Centre, and fully support the Re-Accreditation of this long-established service.

Photos from this centre

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