Venue details

Address (not for correspondence):
201a Harrogate Road Behind the Toby Carvery, Leeds, Yorkshire, LS7 3PT

Opening hours

Days & Times: Monday closed Tuesday 10.30 am - 8.00 pm Wednesday 10.30 am - 8.00 pm Thursday 10.30 am - 6.00 pm Friday closed Sat and Sun 9.30 am – 7.00 pm

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact

Handover

Supervised contact assessment

Indirect

Escorted contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

To make a referral,
contact:

Telephone: 0113 246 4940

Alternative: 07872 855417

Email: referrals@thestartingpointcentre.co.uk

Contact

Website: www.thestartingpointcentre.co.uk

Telephone: 0113 246 4940

Alternative: 07872 855417

Email: referrals@thestartingpointcentre.co.uk

Description

Child contact centre based in Chapel Allerton, Leeds, West Yorkshire We offer all types of contact ranging from supervised, supported, letterbox, handovers and much more in a fun, safe venue set up for kids. The vision is to be the best and most unique child contact centre in the region. We are working towards being able to offer a bespoke service to members of the public, CAFCASS, the courts, families, solicitors, mediators, children’s services and most importantly children! We service in many different specialisms and have a strong team including a fully qualified Social Worker who is our Contact Centre Manager, Mrs Charlene Hart. Our Director Anna Robinson is a highly experienced child-care practitioner, who ran a highly established and renowned childcare service, working for 16 years prioritising children’s safety. The Starting Point Centre has been created to support families with a unique and bespoke service that covers the Leeds area and surrounding districts. The Starting Point Centre is fully accredited with the National Association of Children’s Contact Centres and is fully compliant with their standards. All staff receive a fully enhanced DBS check All staff are safeguarding trained All areas within our centre are COVID risk assessed and safe All adults attending the centre for contact will be subject to written “Rules of the Centre” contracts All policies are available on request 0113 246 4940 referrals@thestartingpointcentre.co.uk www.thestartingpointcentre.co.uk

Local services

Supported contact Supervised contact Community Contact Escorted Contact Letterbox Contact Electronic Contact Court reports Pre Contact visits Register of attendance Handover Professionals meeting rooms Professionals training space Professionals conference facilities Escorted and community contact Handover services Transportation service

Accreditation Summary

Date: 03/04/2021

Summary:

Achieving accreditation has been a long process for this centre, as a result of managers leaving and then being replaced. However, they have now achieved this and after much hard work they have the basics in place that will allow them to meet the NACCC standards and deliver a good quality service for the children and families that they will serve.

Centre testimonials

"The center has proven invaluable to me and maintaining my relationship with my kids. I really like that the service and the staff were non-judgmental and welcomed me as a human being - they made my kids feel welcome and the made a “challenging period” more “survivable”. The staff are amazing: competent, knowledgeable, credible and want to make this work for the kids and the parent. They care; they go the extra mile - whilst keeping a smile on their face. It helped that the staff constantly reassured me and supported me - safe in the knowledge that “this was not going to be forever”"

Parent

"Nice faculties, was nice to be able to play outside in the nice weather"

Parent

"Emotional but over the moon"

Parent

"Great support from Tracy as always"

Parent

"Wonderful being able to see my child has made my week"

Parent

"Staff are very supportive + give great advice "

Parent

"Thank you for supporting and checking up on me, your very nice"

Child

"It's really fun to come here"

Child

"I love all the toys."

Child

"I would like more contact "

Child

"Can we have more time?"

Child

"FUN!"

Child

"This is just to say how grateful I'm for your help with contact for me and my son. Also the 2 ladies present during contact session were also very helpful, kind and Professional. It made it very easy and less stressful in the first time seeing my son in such a long time. Appreciate this. Thanks to you and your team."

Parent

Photos from this centre

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