Venue details

Address (not for correspondence):
201a Harrogate Road Behind the Toby Carvery, Leeds, Yorkshire, LS7 3PT

Opening hours

Days & Times: Monday & Friday admin only Tuesday to Thursday 10.30am - 6.30pm Saturday & Sunday 9am – 6pm

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact


Supervised contact assessment

Escorted contact

Accepts self referrals

Enhanced Accredited

To make a referral,

Telephone: 0113 246 4940

Alternative: 07395147155




Telephone: 0113 246 4940

Alternative: 07395147155



Child contact centre based in Chapel Allerton, Leeds, West Yorkshire We offer all types of contact ranging from supervised, supported, letterbox, handovers and much more in a fun, safe venue set up for kids. The vision is to be the best and most unique child contact centre in the region. We are working towards being able to offer a bespoke service to members of the public, CAFCASS, the courts, families, solicitors, mediators, children’s services and most importantly children! We service in many different specialisms and have a strong team. Our Director Anna Robinson is a highly experienced child-care practitioner, who ran a highly established and renowned childcare service, working for 18 years prioritising children’s safety. The Starting Point Centre has been created to support families with a unique and bespoke service that covers the Leeds area and surrounding districts. The Starting Point Centre is fully accredited with the National Association of Children’s Contact Centres and is fully compliant with their standards. All staff receive a fully enhanced DBS check All staff are safeguarding trained All areas within our centre are COVID risk assessed and safe All adults attending the centre for contact will be subject to written “Rules of the Centre” contracts All policies are available on request. The centre works alongside its sister company Starting Point Social Enterprise CIC which offers funding for supported contact. 0113 246 4940

Local services

Supported contact Supervised contact Community Contact Escorted Contact Letterbox Contact Electronic Contact Court reports Pre Contact visits Register of attendance Handover Professionals meeting rooms Professionals training space Professionals conference facilities Escorted and community contact Handover services Family Mediation Parenting Plans

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 03/04/2021


The Starting Point Centre is a social enterprise opening in 2021 providing child contact services to the local community. They intend to develop their service slowly to ensure safety and would like to offer transport, mediation, outreach and community contact in the future. The centre has good public transport links and is in the Chapel Allerton area of Leeds, two miles from the city centre. It is a bright and friendly venue located in the grounds of a Toby Carvery with ample free parking.

The centre is very well decorated and resourced throughout with bright and colourful displays and well furnished contact rooms. A soft play area is available for children having supported contact. The centre also uses a portacabin and heated gazebo for the purposes of contact and has an outside play area.

The centre has a detailed, bright, and inviting website and additional resources containing a range of information for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The directors have worked hard to achieve their first accreditation and have a well-resourced, welcoming service in place. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.

Centre testimonials

"The center has proven invaluable to me and maintaining my relationship with my kids. I really like that the service and the staff were non-judgmental and welcomed me as a human being - they made my kids feel welcome and the made a “challenging period” more “survivable”. The staff are amazing: competent, knowledgeable, credible and want to make this work for the kids and the parent. They care; they go the extra mile - whilst keeping a smile on their face. It helped that the staff constantly reassured me and supported me - safe in the knowledge that “this was not going to be forever”"


"Nice faculties, was nice to be able to play outside in the nice weather"


"Emotional but over the moon"


"Great support from Tracy as always"


"Wonderful being able to see my child has made my week"


"Staff are very supportive + give great advice "


"Thank you for supporting and checking up on me, your very nice"


"It's really fun to come here"


"I love all the toys."


"I would like more contact "


"Can we have more time?"




"This is just to say how grateful I'm for your help with contact for me and my son. Also the 2 ladies present during contact session were also very helpful, kind and Professional. It made it very easy and less stressful in the first time seeing my son in such a long time. Appreciate this. Thanks to you and your team."


Photos from this centre

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