Venue details

Address (not for correspondence):
Ty-Gelli Resource Centre, 2A Gelli Road, Llanelli, Carmarthenshire, SA14 9AT

Opening hours

Days & Times: Monday to Friday 10am to 5pm.

Centre charges

Room hire £50 per hour. Contact worker £50 per hour. Contact recording £30.

Services available here

Supported contact

Supervised contact

Supervised contact assessment

Escorted contact

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

Not For Profit


Telephone: 01554 773723


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 17/03/2022


Ty Gelli Resource Centre in Llanelli is a Carmarthenshire County Council facility which started to undertake supervised contact as a pilot project via the Courts in 2010. It only undertakes supervised contact in public law where it is Court ordered. Contact may take place in other venues such as Felinfoel Centre, the community or family homes.

Ty Gelli is a former residential property on two floors with only limited parking at one side and a small play area to the rear. The main entrance and reception is to one side on the left and a second exit from the kitchen is used when visitors leave. The front door is not used, there is a total of three contact rooms that are comfortably furnished, light and airy. There is CCTV that covers all the communal rooms and the car park and outside area. The ground floor is disabled-friendly.

There are two bathrooms with baby-changing and disabled facilities on the ground floor.

The centre has plenty of toys but during the Covid pandemic has been encouraging parents to bring their own and some toys are kept in boxes that are reserved for each child/family. There are feedback forms specifically for children in Welsh and English and with versions for older and younger children. These were seen in a feedback folder and they were generally very positive.

This is a long-established and well-run Centre that meets NACCC standards.

Photos from this centre

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